Privacy Policy

Privacy Policy – Radha Wood & Decor

Last Updated: [02/04/2026]

At Radha Wood & Decor, accessible from https://radhawood.com, protecting your privacy and personal information is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through payment providers)

  • Order history and purchase information

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and tracking technologies

This information helps us improve your shopping experience and website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and delivery information

  • Respond to inquiries and customization requests

  • Improve website functionality and user experience

  • Send promotional updates (only when permitted)

  • Prevent fraud and maintain website security

3. Payment Security

All payments made on our website are processed through secure third-party payment gateways. Radha Wood & Decor does not store or have direct access to your full payment card details.

Payment providers follow industry-standard encryption and security practices to protect your information.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember user preferences

  • Improve website performance

  • Analyze visitor behavior using analytics tools

  • Provide a better shopping experience

You can disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers when necessary, such as:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and analytics providers

  • Customer communication platforms

These partners use your information only to perform services on our behalf.

6. Third-Party Services

Our website may use third-party services including:

  • Shopify (website platform)

  • Payment gateways

  • Google Analytics

  • WhatsApp communication services

These platforms have their own privacy policies governing how data is handled.

7. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions

  • Maintain business records

  • Comply with legal obligations

  • Provide customer support

You may request deletion of your data at any time.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee absolute security.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.

12. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Radha Wood & Decor
Dibai, Uttar Pradesh, India
Email: support@radhawood.com
Phone / WhatsApp: +91 9720345876

Thank you for trusting Radha Wood & Decor.